Transit passenger information

Real-time signage that works in the field, not just on the spec sheet.

I help transit agencies and their suppliers plan, deploy and keep running solar and e-paper passenger information displays, from site assessment through installation to fleet monitoring, and bring struggling deployments back to reliable operation.

Deployment coverage

Metro areas where I have deployed, commissioned, supported or designed passenger information systems, coast to coast, plus projects in Canada.

11 yearsin transit technology deployment
—largest U.S. bus systems served, carrying — annual bus riders
—largest U.S. bus systems served
—metro areas with deployments, coast to coast

Rankings: American Public Transportation Association (APTA), 2026 Public Transportation Fact Book, Table 4: the 50 largest U.S. bus agencies by unlinked passenger trips, 2024 data.

Metro areas with deployments

    Top-50 U.S. bus system   Other agency deployments   On-site field work in metro areas  ·  metro areas across states

    Platform-independent experience

    Few engineers have deployed e-paper signage from several competing manufacturers. I have designed, installed, configured and supported systems across the leading e-paper, LCD and LED, solar power and content platforms, so I can tell agencies and suppliers how they actually behave in the field and which choices hold up.

    • Unbiased evaluation — compare platforms on real-world power, connectivity and maintenance, not brochures
    • Integration across vendors — displays, solar power systems, controllers and content management that were never designed together
    • Faster root-cause diagnosis — patterns recognized across products and deployments, so an issue already solved in one rollout is identified and resolved quickly in the next
    E-paper displays
    PapercastConnectpointMercury InnovationsVisionectSableTeleste
    LCD, LED and media players
    TelesteSamsung commercial displaysLG commercial displaysPeerless-AVDaktronicsBrightSignWaySine
    Solar and power
    SELS SolarUrban SolarVictron EnergyGenasunOutdoorLink SmartLinkStandalone solar lighting
    Content and data
    Papercast CMSConnectpoint CMSITESLIVE CMSGTFS / GTFS-Realtime

    Designing for December, not June

    Solar signage that works in summer can go dark in winter. Short days, low sun angles, seasonal shade from buildings and trees, and cold batteries all cut the power available, and they tend to arrive at once. Year-round uptime has to be designed in from the start and verified in operation.

    Panel in sun all day
    June 21Surplus · 252% of load
    Noon sun
    70.4°
    Daylight
    15h 22m
    Solar yield
    136Wh/day
    Panel shaded 8:07–11:02
    September 22Surplus · 137% of load
    Noon sun
    47.0°
    Daylight
    12h 09m
    Solar yield
    74Wh/day
    Panel shaded 8:03–11:13
    December 21Deficit · 62% of load
    Noon sun
    23.6°
    Daylight
    9h 00m
    Solar yield
    34Wh/day
    Overnight low −10 °C
    February 15Deficit · 45% of load
    Noon sun
    33.9°
    Daylight
    10h 29m
    Usable battery
    76%

    Clear-sky model for a stop at 43° N, shown at solar noon: 20 W panel, 54 Wh/day load. On 21 December the building shades the panel from 8:03 to 11:13. February adds an illustrative cold-weather battery model: no charging below 0 °C, self-heating and a snow-dusted panel.

    • Worst-case sizing — panels, batteries and power budgets sized for the shortest, darkest weeks at each specific stop
    • Shade measured, not guessed — LiDAR, imagery and sun-path modeling show winter shading before a site is approved
    • Smart power management — display refresh, lighting and check-in schedules tuned to what the site can sustain
    • Continuous verification — voltage and uptime monitoring that flags a weakening site weeks before riders notice
    • Cold-weather capacity — battery chemistry, charge limits and enclosures planned for January and February, when the sun returns but cold batteries hold and accept less charge

    Product development

    Hardware and specifications I developed for solar e-paper deployments.

    • Anti-vandalism polycarbonate display cover — conceived the design and 3D-printed the prototypes; the cover passed impact (IK) testing and is in use in Connecticut, rolling out with Big Blue Bus, ordered for LA Metro, in testing at OCTA and going onto WMATA's pilot sign
    • SELS Smart TPS solar lighting and power system — authored the solar power enclosure specification and the wiring, connector and QA standards used for solar e-paper and stop lighting
    • Connectpoint second-generation CP-10 display and solar box — closely involved in developing Connectpoint’s second-generation 10-inch solar e-paper display and its solar power box

    Case studies

    Twelve programs, in brief. Five are shown here, with seven more below.

    Mockup of a 32-inch e-paper river access sign on a normal day: open status, no alerts, current weather, river level below flood stage, and an air quality gauge.The same sign on a flood day: access closed, a bilingual flood warning, heavy rain, and the river level chart rising above flood stage.The same sign on a hot day: a bilingual heat advisory, 97 degrees with a heat index of 107, very high UV, and the air quality card moved above the river card showing unhealthy for sensitive groups.

    Sample screens from the layout, rotating between a normal day, a flood day and a heat advisory, shown as mockups on a 32-inch solar e-paper sign

    Chatham County, NC: live river access safety signs

    Pittsboro, NC · 2025 · Solar-powered 32-inch e-paper signs · Layout co-design and build

    Challenge
    Chatham County Parks and Recreation wanted signs at Haw River access points that tell paddlers and visitors, in English and Spanish, whether access is open, what the river is doing and whether conditions are safe, at remote sites with no power or data cabling.
    What I did
    Co-designed the display layout with Chatham County Parks and Recreation, working hand in hand with the county's project lead in regular meetings, and built it myself: bilingual access status and alerts, current weather, river stage and flow against flood stage from the USGS gauge, and air quality, arranged for legibility on a 32-inch grayscale e-paper screen. Worked with the software team on content sources, and set the signs up in the content management system and on cellular.
    Outcome
    Solar-powered signs giving visitors live, plain-language safety information at the water's edge, updated automatically from public data sources.
    Technology and methodsPapercastSolar e-paperInformation designUSGS river dataAir quality dataCellular
    Stainless steel passenger information pylon at Bay 1 of the LAX/Metro Transit Center, with a digital screen showing LAX Shuttle above an e-paper screen listing upcoming Metro bus departures.

    LA Metro: LAX/Metro Transit Center

    Los Angeles, CA · 2025 · Station passenger information displays · Part of the ~$900M LAX/Metro Transit Center

    Challenge
    The new LAX/Metro Transit Center, the hub linking Metro rail and bus services with the airport, needed passenger information at its bus bays ready for opening. Each bay has its own display pylon with real-time arrivals and audio announcements.
    What I did
    Worked on site in the weeks around the launch on configuration, commissioning and checks of the bay display pylons, including the e-paper arrival screens and audio buttons.
    Outcome
    Bay displays in service for the opening of the transit hub in 2025, showing real-time departures for the routes serving each bay.
    Technology and methodsPapercastE-paper arrivalsLCD screensAudio announcementsCommissioning
    Big Blue Bus stop in Santa Monica with a solar panel on top of the pole, a blue-framed e-paper arrival display and a yellow audio button above a blue bench. Close-up of a Big Blue Bus solar e-paper display showing the stop name, Route 14 arrival times in minutes and a service alert panel.

    Big Blue Bus: stop-by-stop assessment, solar e-paper and solar stop lighting

    Santa Monica, CA · Assessment and delivery, in progress 2026 · 125 solar e-paper displays with solar stop lighting

    Challenge
    Big Blue Bus planned solar-powered real-time displays with integrated solar lighting at stops across its network, so riders get arrival information and a lit stop without new electrical service. Street trees, buildings and pole positions differ at every stop, so each site needed its own answer on solar access and placement.
    What I did
    Assessed about 135 candidate sites, combining remote analysis of imagery and shade with field visits, and produced a per-site assessment card with solar, shade and placement recommendations. Tested the solar power modules at my own facility and wrote the charge controller configuration used in the field. I am now supporting delivery of the 125-display program.
    Outcome
    A documented recommendation for every assessed stop, ready for agency review. Displays are going into service at stops across the network, with delivery continuing through 2026.
    Technology and methodsPapercastSolar e-paperSolar lightingLiDAR and imageryShade modelingSite assessment
    LED arrival sign mounted under the red steel canopy of the Delta Park/Vanport MAX platform in Portland, lit with a green test pattern during commissioning

    LED sign commissioning test, Delta Park/Vanport MAX station, 2022

    TriMet: network display upgrade and the FX Division BRT line

    Portland, OR · Field survey, vandal-resistance hardening and commissioning for a new bus rapid transit line · Part of the $175M FX2-Division BRT project

    Challenge
    TriMet was replacing arrival displays at transit centers and MAX platforms, some nearly two decades old, with new real-time signs. Widespread vandalism called for security shields on the signs, a supply-chain shortage forced a switch from LCD to LED for the large-format signs, and the new FX Division line needed its signs commissioned and working for opening day.
    What I did
    Traveled to Portland to survey the installed base and produced a report cataloging the bracketing and sign variations in the field, which informed the security shield designs. Wrote the field documentation for crews and agency staff, including component guides, installer app instructions, troubleshooting flowcharts and LED sign mock-ups for the Division line. Supported the LCD-to-LED substitution, and worked alongside TriMet's startup team through commissioning of the FX signs, handling configuration, testing and troubleshooting on the opening schedule.
    Outcome
    Hardened displays across the network and FX signs in service for the line's opening.
    Technology and methodsLED signsSecurity shieldsField documentation
    Elevation profile of the three NCRTD display locations, left to right: Española at about 5,590 feet, Taos at about 6,970 feet and Taos Ski Valley at about 9,200 feet, above a dashed line marking 8,000 feet, with a solar e-paper display at each location and a snowflake at the ski valley.ELEVATION PROFILEFrom 5,600 to 9,200 feet8,000 ftEspañola~5,590 ftTaos~6,970 ftTaos Ski Valley~9,200 ftFive solar e-paper displays across the three locations.Approximate elevations; distances not to scale.

    NCRTD: solar e-paper above 8,000 feet

    Española, Taos and Taos Ski Valley, NM · Connectpoint · 5 solar-powered e-paper displays

    Challenge
    North Central Regional Transit District wanted real-time arrivals for riders in Española and Taos and up at the ski resort, a mountain site above 8,000 feet with deep snow, hard freezes and no practical mains power. Few places in the country are harder on a solar-powered sign.
    What I did
    At Connectpoint I delivered five solar e-paper displays across Española, Taos and the ski resort: preparing and checking the units and their solar power systems for high-altitude winter conditions, setting them up in the content management system, and supporting commissioning and ongoing operation.
    Outcome
    Among the highest-elevation e-paper transit displays in the US, the ski resort sign kept showing arrivals while buried under a foot of snow.
    Technology and methodsConnectpointSolar e-paperHigh-altitude winter operationCommissioning
    Show more case studies
    Diagram of the Thousand Oaks vendor pilot: six vendors tested side by side over 12 months, with the Connectpoint lane continuing into rollout of 20 solar displays on five routes.VENDOR PILOT TO ROLLOUTSix vendors, one selected12-month pilotRolloutConnectpointSix vendors tested side by side; one selected.20 displayson 5 routesThe selected signs needed no maintenance during the pilot.Schematic.

    City of Thousand Oaks: chosen after a six-vendor pilot

    Thousand Oaks, CA · 2021 · 20 solar-powered 10-inch e-paper displays · Connectpoint

    Challenge
    Thousand Oaks Transit tested real-time signs from six vendors over a 12-month pilot before choosing a platform for its fixed-route network, so reliability in the field mattered more than any brochure.
    What I did
    At Connectpoint I worked with the city from the pilot through rollout: solar evaluations of each stop, deployment planning with the city's project lead, installation support, content management system setup, and training city staff to manage the signs themselves.
    Outcome
    The Connectpoint signs needed no maintenance during the pilot and were selected, leading to 20 solar displays across five routes. The city cited their reliability and how easy it is to post special messages.
    Technology and methodsConnectpointSolar e-paperSolar evaluationVendor pilotCMS training
    Dot diagram of the DASH program: 5 solid dots for the signs at the start, among 40 dots for the more than 40 signs the program grew to.PROGRAM GROWTHFrom 5 signs to more than 405signs at the start40+as the program grewOne dot per sign. Solar 10-inch e-paper displays,Alexandria, VA.

    DASH: from five signs to more than forty

    Alexandria, VA · 2018 onward · Solar-powered 10-inch e-paper displays · Connectpoint

    Challenge
    DASH, Alexandria's bus system, wanted real-time arrival information at stops without trenching power to each one, and needed signs reliable enough to justify growing the program.
    What I did
    At Connectpoint I worked on the program from its five-sign start: solar evaluations of proposed stops, remote installation support, and training for DASH staff. I also worked on site in Alexandria on field diagnosis and power-system support, keeping the signs in reliable service.
    Outcome
    The program grew from 5 signs to more than 40, and the displays were also used to inform riders during rail station works. DASH noted that its test unit never failed.
    Technology and methodsConnectpointSolar e-paperSolar evaluationField diagnosisStaff training
    Front-view schematic of a VTA SmartStop pylon: a solar panel on top, a 13-inch e-paper arrival screen, an interactive tablet below it and a cellular router inside the pylon.SMARTSTOP PYLONOff-grid and interactiveSanta Clara & 1st10:4222Palo Altovia El Camino4min522EastridgeRapid9min68Gilroyvia Monterey15minTrip plannerEN | ES224minPlan tripAlertsTap for audio · ADASolar panel13-inch e-paperarrival screenInteractive tabletCellular routerinside the pylonFront view. Schematic, not to scale.

    VTA: solar e-paper and interactive smart stops in San Jose

    Santa Clara County, CA · CHK America and Connectpoint · Solar 10-inch e-paper bus stop displays and SmartStop pylons

    Challenge
    VTA was among the first US agencies to try e-paper real-time information at bus stops, with solar-powered 10-inch displays at individual stops and SmartStop pylons combining e-paper arrivals with an interactive tablet, all of which had to run reliably in the field without mains power.
    What I did
    I carried out solar evaluations for the stops, assembled and quality-checked the displays, and provided remote support and troubleshooting once they were in service. I also helped build two additional field-ready SmartStop units, each with two 13-inch e-paper screens, a Cradlepoint cellular router and an interactive tablet, for installation in San Jose.
    Outcome
    Solar-powered real-time arrivals at bus stops in San Jose, and an early example of an interactive, off-grid smart stop in service.
    Technology and methodsConnectpointSolar e-paperInteractive smart stopAssembly and QASolar evaluation
    Schematic of the LA Metro Vermont corridor: a route line of dots representing more than 45 solar e-paper displays; a sun path showing panels oriented south; and a gauge noting that every site is monitored for power.VERMONT AVE · LINE 20445+ displays, one corridor45+displaysESWPanels face southto make the most of theavailable sunEvery site monitoredPower alerts and a solarmodel flag weak chargersearlySchematic, not to scale.

    LA Metro: Vermont corridor solar e-paper

    Los Angeles, CA · 2024 to present · 45+ solar e-paper displays

    Challenge
    Vermont Avenue is one of the busiest bus corridors in Los Angeles, served by NextGen Line 204. The corridor's 45+ solar e-paper displays run on small urban solar systems, in a dense street environment where buildings shade many stops for part of the day. Keeping them reliably powered depends on getting the solar right at each site and knowing early when a site starts to struggle.
    What I did
    At Connectpoint I supported an earlier e-paper pilot for LA Metro. On the Papercast corridor, I directed south-facing panel orientation to make the most of the available sun. Configured and documented the OutdoorLink SmartLink relay thresholds that manage power to each display. Built fleet power monitoring for the corridor, with automatic alerts and a solar performance model that combines sun position, shade and panel orientation, and used it to identify weak chargers early.
    Outcome
    The corridor fleet is monitored continuously, and sites that begin to weaken are flagged and followed up before riders notice, with weak chargers identified and replaced before displays go dark.
    Technology and methodsConnectpointPapercastSolar e-paperOutdoorLink SmartLinkFleet power monitoringSolar modeling
    Chart of day length through the year in Santa Ana, California: about 14.4 hours in June and about 9.9 hours in December, with the winter weeks highlighted where power settings were tuned.DAYLIGHT THROUGH THE YEARSized for the shortest days10 h12 h14 hJFMAMJJASOND9.9 h14.4 hPower settings tuned forthe shortest weeksDay length at Santa Ana, CA (33.7° N), calculated.

    OCTA: from solar pilot to a fleet that runs through winter

    Orange County, CA · Connectpoint pilot, then Papercast support from 2024 · Solar e-paper displays with solar stop lighting

    Challenge
    Orange County Transportation Authority uses solar-powered e-paper displays with integrated solar stop lighting. Small solar systems leave little margin, and power settings that look fine in summer can leave displays short of power in the shortest days of winter.
    What I did
    At Connectpoint I ran a solar e-paper pilot for OCTA. After the agency moved to Papercast displays, installed largely by solar partner Urban Solar, I took on technical support for the deployment, including reviewing and tuning the power-relay (OutdoorLink SmartLink) settings across the fleet for the shortest days of the year.
    Outcome
    Power settings tuned for winter across the fleet, and an engineer who knows both the earlier pilot hardware and the current system.
    Technology and methodsConnectpointPapercastUrban SolarSolar e-paperOutdoorLink SmartLinkPower tuning
    Dot grid of 110 dots, one per Columbia Pike display, above a timeline: installed 2018, COVID-19 updates 2020, curfew and safety alerts January 2021, pilot support 2024.COLUMBIA PIKE, ARLINGTON110 displays, live messaging2018Installed2020COVID-19updatesJan 2021Curfew andsafety alerts2024PilotsupportOne dot per display.

    WMATA: Columbia Pike

    Arlington, VA · 2018 · 110 solar e-paper displays, with later pilot support from 2024

    Challenge
    WMATA needed real-time passenger information along Columbia Pike in Arlington, on solar-powered displays that could also carry public messaging at short notice, which became essential during the COVID-19 period and the January 2021 unrest in Washington.
    What I did
    At Connectpoint I assembled and quality-checked the 10-inch solar-powered e-paper displays for the corridor, supported installation and commissioning remotely, set the devices up in the content management system, and provided ongoing support, including rapid-response public messaging: COVID-19 service updates, and urgent public safety and curfew messaging pushed out to the signs around the January 6, 2021 riot at the U.S. Capitol. Since 2024 I have supported WMATA's solar e-paper pilots, including content system and GTFS data configuration.
    Outcome
    110 displays in service along the corridor, keeping riders informed through a period of rapidly changing service.
    Technology and methodsSolar e-paperContent managementPublic messagingCommissioning
    Four-step diagram of the CTA pilot field program: field readiness on site with the manufacturing partner in October 2025, crew work plans, crew coordination, and spares and RMA tracking.PILOT FIELD PROGRAMEvery visit planned and tracked1Field readinessOct 2025, on site with themanufacturing partner2Crew work plansSite-by-site plans for theinstaller crew3Crew coordinationInstaller crew scheduledand supported4Spares and RMAParts ordering andreturn trackingEach site visit planned, recorded and followed up.

    Chicago Transit Authority: e-paper pilot

    Chicago, IL · 2025 to 2026 · E-paper passenger information pilot

    Challenge
    CTA's solar and battery e-paper passenger information pilot needed displays ready for the street and a clear, coordinated plan for the field work that followed.
    What I did
    In October 2025 I worked on site with the display manufacturing partner on testing and field readiness before the displays shipped. In 2026 I created the field-crew work plans and coordinated the installer crew, and handled spare parts ordering and RMA tracking.
    Outcome
    Field-ready displays and a structured field program, with each site visit planned, recorded and followed up.
    Technology and methodsPapercastE-paperField readinessField crew planningRMA tracking

    Recognition

    Programs I worked on received:

    • IoT Global Awards — Smart Cities winner (2023)
    • Global Digital Signage Awards — COVID-19 Response winner (2022)
    • Golden Bridge Awards — Gold, IT Hardware (2022)
    • Digital Signage Awards — Technical Innovation (2021)

    In the news

    Coverage of programs I worked on, from independent transit press to agency videos.

    Streetsblog Los Angeles ·

    Metro’s LAX Mega-Station Is Open

    Covers the opening of the new LAX/Metro Transit Center, where I delivered the bus bay passenger information displays for the launch.

    LA MetroPapercast

    TriMet · · Video

    What Riders Say About FX2-Division

    Rider reactions to TriMet’s FX2-Division line, whose LED arrival signs I helped commission alongside TriMet’s startup team.

    TriMetConnectpoint

    Mass Transit ·

    A New Network for the Silicon Valley

    Feature on VTA’s innovation program, including the solar SmartStop with e-paper screens and an interactive tablet that I helped build.

    VTAConnectpoint

    Ways to work together

    Fixed-scope packages with defined deliverables, each sized to your stops, fleet and schedule.

    PlanPer stop or corridor

    Site assessment

    Know which stops can run on solar, and how to mount each sign, before hardware is ordered.

    Deliverables

    • Field visit to each site
    • Shade and solar analysis from imagery, LiDAR and sun-path modeling
    • Pole, mounting and placement recommendation
    • Assessment report with a clear go / no-go for every site

    DeployVendor-neutral

    Pilot design

    A pilot built to produce a confident buying decision, not just a demonstration.

    Deliverables

    • Pilot plan: sites, platforms, duration and success criteria
    • Evaluation framework for power, connectivity, legibility and maintenance
    • Mid-pilot data review
    • Final evaluation and rollout recommendation

    DeployPer program

    Deployment program management

    One accountable lead for getting signs installed, working and accepted.

    Deliverables

    • Installation schedule and site sequencing
    • Installer coordination
    • Install records for every site
    • Acceptance checks and sign-off
    • Weekly progress reporting

    OperateMonthly retainer

    Monitoring and support

    Weakening sites caught and followed up before riders notice.

    Deliverables

    • Monthly fleet power and health monitoring
    • Alerts for failing or weakening units
    • Triage and remote troubleshooting
    • Monthly fleet report
    Kevin Bibby

    About

    I'm Kevin Bibby. I trained in geographic information science, remote sensing and cartography at UC Santa Barbara and started out in transit information design, producing static map products for systems including LYNX in Central Florida. I then spent a decade engineering and delivering passenger information systems for transit, from manufacturing and product engineering to leading multi-agency deployments.

    That remote sensing background is unusual in this industry: I use aerial imagery, LiDAR and sun-path modeling to assess stops and predict solar performance before anything is installed.

    I work directly with agency teams, from in-person working sessions with LA Metro staff and on-site visits with agencies including WMATA, to hands-on installation and commissioning in the field.

    Contact

    Planning a signage pilot, fixing a fleet that underperforms, or need an independent technical view?

    Independent consultant based in Santa Barbara, California, working with agencies and suppliers nationwide, on site or remotely.